Lesson 38 — What Happens After You Submit an Inspection

(The NMFS Review & Client Delivery Process)**

Understanding what happens after you hit “Submit” in InspectorADE helps you avoid mistakes, respond to corrections quickly, and maintain a high approval rating. This lesson explains the complete NMFS workflow from your submission to final client delivery.

1. Your Inspection Uploads to the NMFS System

 

Once you tap Submit:

  • Photos upload

  • Notes upload

  • GPS metadata is attached

  • Work order enters the NMFS review queue

If your signal is weak:

  • InspectorADE will queue the upload

  • It will retry automatically when your signal returns

Always wait for:
“Inspection successfully submitted.”

2. NMFS Quality Control (QC) Review

Every inspection goes through a quality check by NMFS staff.

They look for:

  • Required photos

  • Correct contact attempt

  • Proper envelope placement (if required)

  • Clear occupancy determination

  • Proper utility verification

  • Accurate notes

  • Safe, legal vantage points

  • No trespassing issues

  • No missing data fields

  • GPS metadata present

This review protects both you and NMFS.

3. What Happens If Everything Looks Good

If your inspection meets requirements:

  • It is marked Approved internally

  • NMFS bundles it with other daily inspections

  • It is delivered to the mortgage company/client

You receive no correction request.

4. What Happens If Something Is Missing

If NMFS finds an issue, they will send a Correction Request through:

  • InspectorADE app

  • Email (sometimes)

Common correction reasons:

  • Missing front door photo

  • Missing wide shot of damage

  • Poor-quality images

  • Notes too vague

  • Missing utility meter photo

  • Conflicting occupancy indicators

  • Envelope photo missing or unclear

Correction requests are normal — experienced inspectors still receive them.

5. How to Respond to a Correction Request

When a correction is requested:

  1. Read the request details carefully

  2. Fix only what is asked

  3. Do NOT delete any required photos

  4. Do NOT change answers unless told

  5. Upload corrected info promptly

Corrections should be handled professionally and quickly — delays can harm NMFS’s client rating.

6. When You Are NOT Required to Return to the Property

You do not need to return to the property when:

  • A photo is blurry but still readable

  • Notes need to be expanded

  • A wrong selection needs correcting

  • A photo needs re-labelling

  • A detail needs clarification

  • GPS metadata is missing but not required by client

  • Instructions were misinterpreted

These are “desk corrections.”

7. When You DO Need to Return to the Property

A return trip is required when:

  • A required photo is completely missing

  • Contact attempt proof is missing

  • No address verification photo

  • Wrong house photographed

  • Utility photos unreadable or missing

  • Envelope placement photo missing

  • Entire sides of home not photographed

If a return trip is needed, NMFS will clearly indicate it.

8. How NMFS Delivers Your Inspection to the Client

Once NMFS approves your inspection:

  • It enters the client portal

  • Photos and notes are auto-organized

  • GPS and metadata are included

  • Occupancy details are highlighted

  • Hazards and damages are flagged

Your professionalism helps NMFS maintain strong relationships with clients.

9. Client Review & Possible Feedback

The mortgage company may:

  • Accept the inspection

  • Ask NMFS for clarification

  • Request additional photos (rare)

  • Request re-inspection

  • Adjust future instructions based on your documentation

This is why clear photos and accurate notes matter — clients rely on your work.

10. How Approved Inspections Affect Your Workload

Consistently good inspections lead to:

  • More assignments

  • Better coverage opportunities

  • Fewer corrections

  • Faster approval from NMFS QC

  • Stronger trust from clients

Inspectors who submit clean, error-free work often become preferred.

11. How Poor-Quality Inspections Affect Assignments

Repeated problems may lead to:

  • Fewer inspections

  • Lower priority for assignments

  • Additional QC review

  • Removal from certain client routes

  • In rare cases, reassignment from NMFS

This is why the earlier lessons (photos, notes, safety, access rules) are critical.

Summary

After you submit an inspection:

  1. NMFS reviews your work

  2. Client receives approved inspections

  3. Corrections may be requested

  4. Some corrections require returning

  5. Good work leads to more assignments

  6. Poor work reduces future availability

  7. Consistency is key

Your inspection doesn’t end when you tap “Submit” — NMFS relies on your quality and responsiveness to maintain top-tier client satisfaction.

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